CURRENT WORK HISTORY
Broadwater Computer Services
Townsend, MT 59644
Onsite service, repair and maintenance of PCs and peripherals. Web site design and creation.
Online research and investigation. In-home/office computer training and support. Covering the
Helena, MT valley area and
Broadwater County, MT. Network Administrator for several small businesses. Experience with almost
anything computer related. Printers, LAN/WAN, MS products from Dos to Windows XP. All sorts of
hardware repair, service and replacement. I troubleshoot and fix anything that needs troubleshooting
Supervisor; Jim Welch
I troubleshot, repaired and built PCs of all ages and types at Computer Exchange for over two years.
This included telephone support as well as in home/office support and shop time. This was one of
the busiest computer shops in the Helena area, providing services for individuals as well as
companies throughout the valley. I have also designed and set up network systems in several local
businesses. In addition, I have helped with sales and customer service in the retail area. This
included researching and pricing new computer parts and builds and helping to design custom systems
to meet customers' needs.
A Plus Certified Computer Technician.
Brainbench certifications in Windows 98/95, PC Essentials and Technical support
Trained and experienced with Microsoft DOS, Windows and Office products. Experience designing and
implementing network hardware and software.
Trained by Jim Welch, of Office Technology Support, in aspects of network administration and